Privacy policy

RATEUSONLINE LTD takes your privacy very seriously. This privacy policy is designed to assist you in understanding how we collect and use the personal information you provide to us and to assist you in making informed decisions when using our site and our products and services. The content of Rateusonline.com are the service offerings of RATEUSONLINE LTD, a limited liability company registered in England and Wales with company number 12027388.

The registered address of the company is:
Kemp House, 160 City Road
London, United Kingdom, EC1V 2NX

RATEUSONLINE LTD is an online business directory and business information hub that provides users the opportunity to rate local businesses. RATEUSONLINE LTD and associated companies, and references in this document to “us,” “our,” and “we” refer to RATEUSONLINE LTD and Rateusonline.com.

This Privacy Policy addresses all the requirements set out in the GDPR. The General Data Protection Regulation (EU) 2016/679 (“GDPR”) is a regulation in EU law on data protection and privacy for all individuals within the European Union (EU) and the European Economic Area (EEA). It also addresses the export of personal data outside the EU and EEA areas. The GDPR aims primarily to give control to citizens and residents over their personal data and to simplify the regulatory environment for international business by unifying the regulation within the EU. Please review this Privacy Policy before you use the Website, Mobile App or any of the services or features offered on or through the Site or through the Mobile App. By using the Website, Mobile App and its services and features, you agree to be bound by this Privacy Policy. If you do not agree to this Privacy Policy, please do not use the Site or its services and features.

1. Information Collected

RATEUSONLINE LTD may collect certain personal information from you when you register to use the Website, Mobile App or its services and features. We may also collect additional personal information, including your physical address, in order to send invoices and other documents if needed. We may also collect certain non-personally identifiable information from users of our site, such as their Internet protocol address, the type of browser and operating system they use, the domain name of your Internet service provider, and the web pages, content and advertisements you may have visited, viewed or clicked on. We collect this information in several ways, including the following:

Cookies: Cookies are text files placed in your computer’s browser to store your preferences. Cookies do not contain personal information, but if you choose to furnish us with personal information, this information may be linked to the data stored in the cookie. We may use “cookies” to maintain a record of your visits and to improve the content and services on our
site.
Web Server Logs: Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at this site, and the websites visited
just before and just after our site. Google Analytics may also use these details for Analytics purposes. Please visit Google Analytics Privacy Policy to understand more about how they
store data.
IP Addresses: Our system may also collect your IP address, which is a numerical address that is used to identify a computer connected to the Internet. We may use your IP address to help
diagnose problems with our server, to administer our site, to deliver web pages to you upon request, to tailor our site to the interests of our users, and to measure traffic within our site.
Affiliate Marketing: We work closely with affiliated businesses. We provide services jointly with or on behalf of these businesses through links that may lead to the businesses where
purchases may be made. We may exchange information with other companies, organisations, government or regulatory authorities for fraud protection and credit risk reduction. We
may also be sharing information with Affiliate businesses in order to facilitate the purchase of goods/ services. Please note RATEUSONLINE LTD shall not be held responsible for any
purchase, discount, and returns. Once you are directed to the Affiliate business website, it is your responsibility to ensure a safe transaction and protection of your credit card details.
Public Posting and Blogs: If you post in the comments of a blog post on the Website (or anywhere on social media), you should be aware that any information you share is visible to other
users. Personally identifiable information you submit to one of these forums can be read, collected, or used by other individuals to send you unsolicited messages. RATEUSONLINE LTD is not responsible for the personally identifiable information you choose to submit in these forums. For example, if you choose to make information, which was previously non-public, available
by enabling certain user features, (such as blog comments) RATEUSONLINE LTD will collect that information from your interaction and the information will become publicly available.
RATEUSONLINE LTD recruits expert bloggers to share their knowledge and opinion on a wide range of topics. Please note that RATEUSONLINE LTD does not endorse any opinion
expressed by its bloggers.

2. Information from Minors

RATEUSONLINE LTD does not knowingly collect information from children under the age of 18. Nor do we collect information from any individual under the age of 18 without the consent of a parent or guardian. If you believe that your child has registered on our site or that we have collected information from your child, please contact us immediately so that we can remove that information from our database.
RATEUSONLINE LTD does recognize that parents, guardians, or other adults may purchase our products for family use, including use by minors. We do not knowingly collect personal information from children under 13 for marketing purposes, but because some information is collected electronically, it can appear to be the personal information of the purchaser of the product and will be treated as such by this privacy policy.

3. Information You Share

When you communicate with us

When you consult with our customer service team, send us an email, post on our blog, or communicate with us in any way, you are choosing to share information with us. That information may include your name, physical address, email address, IP address, phone number, gender, location, purchase history, or other demographic information. By giving us this information, you consent to this information being collected, used, disclosed, transferred to the United Kingdom and stored by us as described in this Privacy Policy. When you join our mailing lists If you join one of our mailing lists, you choose to provide us with personal data such as your name and email address. We will always link to this Privacy Policy and explain how we would like to communicate with you. We only ever use your data to communicate with you in this way. You can manage your preferences or unsubscribe at any time by following the links in emails we send you.

4. Information We Collect

Emails

If you join one of our mailing lists, we track how you interact with emails we send you. This helps us to understand what is important to you and improve the content we provide. We track whether you open our emails, which links you follow, and when you do so. You can manage your preferences or unsubscribe at any time by following the links in emails we send you.

5. Information We Share

External Processing

We use third parties to provide services to us, such as:

Managing mailing lists and delivering email
Hosting our Websites and Mobile App
Helping us analyze the use of these services

These companies process personal data on our behalf. We only provide these companies with the information needed to deliver the service. We enter into written contracts to ensure that the use of this data is consistent with this Privacy Policy.

Legal Disclosure, Safety, and Security

We may preserve, use, or disclose your personal data if we believe it is reasonably necessary to:

Comply with a law, regulation, legal process, or governmental request
Protect the safety of any person
Protect the integrity of our platform, including to help prevent spam or abuse Address fraud, security, or technical issues
Protect our rights or property or the rights or property of those who use our services

6. Managing Your Data

Understanding your rights

It is important that you understand your legal rights around your personal data and how we may use it. If you would like to discuss or exercise any of these rights, please contact our Data Controller at info@rateusonline.com.

Right to be informed

This Privacy Policy aims to inform you about how we process your personal data. You might also see specific messages when we collect personal data from you that explain why we ask for it.

Right of access

You have the right to access a copy of your personal data and receive certain information about what the data is and how and why we are processing it. We will ask you to prove your identity before we can disclose any information.

Right to rectification

You have the right to request a correction to your data if you believe that any information we hold is incorrect.

Right to erasure

You have the right to request that we delete your data. There are some circumstances where we may need to keep your details, for example, if we are legally obliged to do so. If this is the case, we will explain and discuss these circumstances with you.

Right to restrict processing

You can request that we restrict the processing of your data, as an alternative to deleting it – this means that we will keep the data but stop processing for most purposes. You may want to exercise this right if you feel that the data is inaccurate, that our processing of it is unlawful, whilst we progress a request from you to object to processing, or if we have no further need of the data, but you require us to keep it in relation to the establishment, exercise or defence of a legal claim. Right to data portability You have the right to request a copy of your data, in readable form, and have us transfer it to another organization. There are some circumstances where these rights may not apply, but where this is the case we will always explain this to you.

Right to object

You have the right to object to the processing of your data.

Rights related to automated decision making

You have the right to avoid being subject to decisions based solely on
automated processing (including profiling) which has a significant effect on you. We do not carry out any such processing.

7. Data Retention

We keep records of your communications with us for six years in case we have to refer to a conversation or enquiry. This could be because it relates to our legitimate business interests, you are still in communication with us, or for legal reasons. We keep your contact information on any mailing lists you chose to join unless you tell us otherwise. If you haven’t opened one of our emails for some time, we may contact you to ask if you still want to hear from us. If you unsubscribe from a mailing list, we retain some basic information to ensure we don’t contact you again in the future.

8. Third-Party Websites and Links

RATEUSONLINE LTD may link to websites, products, and services operated by third parties. RATEUSONLINE LTD is not responsible for and does not endorse or accept any responsibility for the availability, contents, products, services or use of any Third Party Website, any website accessed from a Third Party Site, or any changes or updates to such sites. These linked websites are only for your convenience and therefore you access them at your own risk. You acknowledge that you bear all risks associated with access to and use of the content provided on a Third Party Site and agree that RATEUSONLINE LTD and associated companies are not responsible for any loss or damage of any sort you may incur from dealing with a third party. You should contact the website administrator for the applicable Third Party Site if you have any concerns regarding such links or the content located on any such Third Party Site.

9. Changes To This Privacy Policy

We may change this Privacy Policy from time to time. If we make a material change to this policy, we will publicize these changes on our Website and Mobile App.

10. Contacting Us

If you have any questions about this Privacy Policy, please contact us by sending an e-mail to info@rateusonline.com. Please note that the information you submit through e-mail may not be secure; so please do not include credit card information or other sensitive information in your messages to us.